Custom orthotics are a special type of orthotic designed specifically for your foot. This results in an orthotic which is more effective at controlling your foot and reducing pain.

Our expert Podiatrists can add custom features to treat specific issues, shape the orthotic to fit exactly inside your favourite shoes, and cover them in soft, cushioned materials to increase comfort.

We design our custom orthotics to not only reduce pain from current medical conditions, but to also reduce the risk of developing foot and leg pain in the future.

You may have seen orthotics and shoe inserts advertised online or in pharmacies, which are cheaper than the custom option. They may also have been offered by your Podiatrist as a more affordable solution.

Although these may provide some support and symptom relief, there are several reasons why custom orthotics are superior.

Custom orthotics are not only more effective at reducing pain and supporting the foot, they are also much more comfortable than off-the-shelf Orthotics.

Custom Orthotics are designed specifically for your feet, the way you move, and any medical condition you may have. They enable your Podiatrist to correct biomechanical issues on an individual level, resulting in a more predictable response, and longer-term symptoms relief. We use high grade medical materials to optimise results and durability.

The personalised fit to your foot and shoes, plus the addition of custom modifications and high quality covers, ensures the orthotics are comfortable to wear and long-lasting.

Your Orthotic Fitting appointment is usually 2 weeks after your Orthotic order is placed.

If you need your Orthotics urgently, an express option is available.

Custom Orthotics are $625/pair. A $150 (non-refundable deposit) is paid when the order is placed. This amount is deducted from the final fee.

Orthotic Fitting and Review appointments are charged separately.

The Custom Orthotic Fee covers the cost of the Custom Orthotics themselves.

The Orthotic Fitting and Review Appointment Fees, cover the cost of the Podiatrists’ time.

During these appointments, Custom Orthotics are carefully fitted to your shoes, which may require manual modifications. Your Podiatrist watch you walking in your Orthotics and check comfort and support. They will also provide advice about wearing your Orthotics and caring for them at home.

Foot Faults is a Preferred Provider for Medibank, Bupa and HCF, which means members enjoy larger rebates +/- discounted fees on their appointments and services.

Medibank Private clients receive 15% off their Custom Orthotics and discounted appointment fees.

Most Podiatry appointments are not eligible for Medicare rebates.

If you have an eligible Medicare Referral, this can be used as a part-payment for Orthotic Fitting or Review Appointments.

The fee for the Custom Orthotic would not be covered by Medicare.

Yes! Payment plans are available for clients who do not have private health cover for Podiatry.

The Orthotics are paid off in regular instalments over a 6-week period.

A GP referral is not required for Podiatry appointments.

If you think you may be eligible for a GP Chronic Disease Referral, please visit your GP prior to your appointment.

Yes! All of our custom orthotics are covered by a warranty for manufacturing defects.

Please contact us if you have any questions or concerns about your Orthotics.

Custom orthotics usually last up to 12 months but, depending on use, may last longer, or require replacing more frequently.

Recovering orthotics at 6-12 months may extend their life. Your Podiatrist will check to ensure they are still providing adequate support.